Dubai: Residents of the United Arab Emirates can now apply for a birth certificate for their newborn in minutes via WhatsApp.
The Ministry of Health and Prevention (MOHAP) announced on November 18 that parents can obtain a birth certificate through the ministry’s dedicated WhatsApp number: +97142301221.
So, if you want to know more about this service and how it works, here is everything you need to know.
According to the MOHAP call center – 800 111 11, this service is for babies recently born in a public hospital run by MOHAP.
Parents in the UAE are required to present certain documents to the hospital when registering the birth of their child with the facility. These documents include a certified marriage certificate as well as the parents’ passport and a copy of the Emirates ID card. You must also provide your contact details such as an email address and mobile phone number.
Once the child is born, you will receive a ‘Qaid‘, which is a birth notification number issued for every child born in the UAE. You will find the Qaid number in the electronic birth notification provided to you by the hospital.
Once you have the Qaid number, you can then apply for the birth certificate either on line or via the new Whatsapp service.
How to issue a birth certificate on WhatsApp
To request the birth certificate via Whatsapp, you must first register the number of MOHAP +971 42301221, as a contact on WhatsApp.
Then type ‘Hello’ to initiate a conversation with the virtual assistant.
After that, you will be asked to select one of two options:
1. Birth certificate
2. Track the application
Tap the “Birth Certificate” option and follow the steps below:
Step 1: Register your email address with MOHAP
MOHAP will first send you a message with a link directing you to their platform – ebirthdeath.mohap.gov.ae on their website. You can either log in through a MOHAP account if you have an existing account or with United Arab Emirates Pass. If you do not have an online account with MOHAP, you can create one by entering your full name, mobile number, email address and Emirates ID number.
Once you have successfully logged in, go back to Whatsapp and send your email address on the chat. The system will then confirm that your email address is registered with MOHAP.
Step 2: Enter the OTP for verification
You will then be asked to enter a one-time password (OTP) for authentication purposes. You will receive the OTP on your registered email address.
After that, you will then be asked to enter your child’s full name and date of birth for the system to corroborate the information with what is on the system.
Step 3: Choose the delivery method and pay for the certificate.
Once the birth details – such as the child’s name and date of birth – have been confirmed, you will then be asked to pay the birth certificate fee, via a link to the website.
According to MOHAP, for birth certificates, an Arabic copy is mandatory. You can also request a copy in English.
Dh65 for the Arabic birth certificate.
Dh65 for the birth certificate in English (if requested)
Once you have paid the fee, you will then have the option of choosing your method of delivery – either by courier or by picking it up from a MOHAP public health center.
If you choose the courier service option, you will need to enter your home address, and there will also be an additional charge of 20 Dhs to 25 Dhs.
You will receive the birth certificate within two business days, according to the MOHAP website.
Public hospitals run by MOHAP
The following hospitals are operated by Emirates Health Services (EHS) of MOHAP in Dubai, Sharjah, Umm Al Quwain, Ras Al Khaimah and Fujairah:
1. Al Amal Psychiatric Hospital: Al Awir
2. Al Kuwait Hospital: Deira
3. Kuwait Hospital: Kuwait St, Al Qadisiya
4. Al Dhaid Hospital: Al Dhaid
5. Khorfakkan Hospital: Yarmouk
6. Al Qassimi Hospital: Wasit Street, Mughaidir Suburb, Al Khezamia
7. Kalba Hospital: Ali Bin Abi Talib Street
8. Al Qassimi Women and Children Hospital: Al Khezamia
Umm Al Quwain
9. Umm Al Quwain Hospital: King Faisal Street
Ras Al Khaimah
10. Abdullah Bin Omran Hospital for Obstetrics and Gynecology: Al Manama Road
11. Obaidallah Geriatric Hospital: Al Hudlabah Street
12. Ibrahim Bin Hamad Obaidullah Hospital: Al Hudiabah Street
13. Shaam Hospital
14. Saqr Hospital: Al Shifa Street
15. Dibba Hospital: Diba Al Fujairah
16. Al Fujairah Hospital: near Fujairah Mall, Anajaimat Didaa Road
17. Masafi Hospital: Al Dhaid East Coast R