The Product Rating Service released its annual Automotive Reliability Report this week. The report found that Lexus and Toyota make the most reliable carswhile Jeep and Mercedes-Benz are the ones you can rely on the least.
But these rankings reflect an average of all cars built by each manufacturer. There can always be variations within the same brand. Hyundai, for example, landed right in the middle of the pack as a brand. But it’s Kona Electric leads to the parade of shame.
Some of that variation is due to how Americans treat their cars — many full-size trucks spend their working lives hauling construction materials around dirt lots, while most subcompact cars rarely leave the roads. paved surfaces.
But some of them may reflect problematic design.
CR uses unique methods
When considering auto reliability, it’s also important to keep in mind how Consumer Reports gets its rankings. The magazine does not test every car on the market. Instead, it asks its readers to report issues they’ve had in the past 12 months, then tabulates the results for vehicles built since 2000.
This probably skews the result. The type of shopper who subscribes to a magazine that ranks vacuum cleaners by value for money may not have the same preferences as you.
CR examines 17 issues “from nuisances — such as squealing brakes and broken interior trim — to major disappointments, such as out-of-warranty transmission repairs and issues with 4WD systems.”
It then assigns each car a reliability score on a 100-point scale based on the number of issues readers report.
A varied list; One lesson
It also includes mechanically complex models solicited to do a lot (the Ford F-150 Hybrida hard-working hauler with a two-piece gas-electric transmission) and simple commuters (this Sentra again).
It even includes iconic vehicles you know well (the Jeep Wrangler).
If there’s a lesson in the list, it’s that you can’t just trust the badge on the front of the car. You need to do your research when shopping for a car or you could end up with constant headaches from your car.
The 10 most unreliable cars:
These 10 were the bottom of the barrel, in descending order of shame, according to CR:
*Silverado and Sierra share almost all of their parts, so CR treats them as one model